What is included
Bespoke research
•Research time
•Analysis of Findings
•Transcriptions of all relevant Census information
•Archive research, travel time and mileage within a 15 mile radius of Lincoln
•A full written report upon completion, detailing the relevant family history, issued electronically. If there is a requirement for paper copies of reports additional charges will apply for consumables and postage which will be supplied at cost price. The tree can also be produced as a GEDCOM, if required, so that it may be used in a family history software programme. The report can be either factual or a narrative set into the context of the period. If a narrative is required this could involve additional research time.
•A research log
•Suggestions for further research
•Subscription costs for main English & Welsh Family History websites. If the research requires use of additional pay-per-view credits for example Scottish, Irish and/or other international websites, credits used will be charged at cost price.
Family History Packages
•Research time
•Analysis of Findings
•A printed pedigree chart of the generations researched. If special gift printing is required this will attract additional costs
•A set number of certificates ordered from the General Register Office. The number of certificates included in each package will be provided within the detailed quote. Cost can be reduced or increased by changing the requirement for number of certificates
•A family history narrative of the lines researched, delivered in electronic format. If there is a requirement for paper copies of the report additional charges will apply for consumables and postage. The tree can also be produced as a GEDCOM if required so that it may be used in a family history software programme
•Suggestions for further research
•Subscription costs for main English & Welsh Family History websites. If the research requires use of additional pay per view credits for example Scottish, Irish and/or other international websites, credits used will be charged at cost price
Possible additional costs
•Mileage outside of a 15 mile radius of Lincoln, which will be charged at 50p per mile. •Other travel costs incurred if applicable
•Copying fees and consumables, including any requests for special printing such as framed gift charts
•Archive or online repository/library subscription fees if incurred
•Pay-per-view credits required specifically for individual Client research
•Any additional documentation requested, i.e. additional certificates of copies of wills required outside of the agreed quote will be charged at cost price
GenTree will strive to keep all costs to a minimum and will agree additional costs with the Client before these are incurred.
Timescales & Expectations
Family History can, at times, be uncertain in it’s results. Some records do not survive, others were never created correctly in the first place and, in many instances, our ancestors were economical with the truth! This can lead to research going off track at times. It should also be noted that family history, and DNA testing in particular, can reveal family information that was not previously known and may not always be welcome. It is important to understand that your final report may uncover information of which family members were previously unaware.
The length of time required to fulfil each request will be determined by the individual nature of the request and the amount of information the Client is able to provide. Updated reports will be provided and agreed with the Client when research begins. Please allow 4-8 weeks for completion of all research and reporting, but this could be significantly longer for more complex requirements, and for research which takes place outside of Lincolnshire which requires Archive visits.
Likelihood of success will be discussed at the outset when providing a quote, and the Client should make GenTree aware of any specific deadlines that they would like to be met, such as birthdays and anniversaries.
If the work on a pre-paid package cannot be completed because of lack of available records, a partial refund will be discussed and agreed, based on work already undertaken and completed.
Any research work undertaken will be chargeable, even if no results are found.
Cancellation
The Client may cancel at any time.
In the event of cancellation any research already carried out on the Client’s behalf, or any costs incurred which are not covered by the initial deposit, will be chargeable and invoiced as per advertised rates, and should be settled by the Client within 14 days. A report will not be issued.
Deposits are non-refundable.
GenTree reserves the right to cancel commissioned research at any time. In the unlikely event of this happening, a refund will be made to the Client of any monies already paid, minus research and document costs already accrued. Should GenTree be unable to fulfil the Client’s requests, other specialising Genealogists may be suggested.
Copyright
Copyright of final reports and charts is retained by GenTree Genealogy and Family History Research. Content may be used for Client’s personal research but they may not be re-published, either digitally or in print, in whole or in part, without the express permission of the author.
Clients should ensure they own the copyright or have the copyright holder’s permission for any photographs they wish to be included in the report.
Certificates purchased through the General Register Office will be supplied and remain under the ownership of the Client. These are protected by Crown Copyright so if further reproduced Crown Copyright legislation must be followed.